Available for strategic partnerships

Hi, I'm
Carrie.

Architecting The Human Algorithm — at the intersection of engineering systems and social psychology.

San Francisco Bay Area
Download Resume
Product Leader
Formerly YouTube & AWS
Human Centric
Bridging engineering & empathy
Carrie Cao

Selected Work

Scaling platforms for billions of interactions across identity and engagement.

YouTube / Identity Systems

The Zero-Friction Entryway

Modernized legacy sign-in architectures to reduce bounce rates by 22%. Scaled intelligent device pairing for living room environments.

Success Rate Increase +33.4%
TTR (Time To Resonance) -1.2s
EZConnect demo
Connected Ecosystems

EZConnect Framework

Unifying mobile interaction with 10-foot TV experiences to solve input fragmentation.

Retention
+18%
Activity
2.4x

Creative Lab

Where product instinct meets creator empathy and safety engineering.

Creator Empathy

Platform Power User

Managing a personal brand with 100k+ reach is more than a hobby; it's a living laboratory for product insights.

I stress-test retention tools, thumbnail A/B patterns, and community features on my own audience before proposing system-wide changes.

Audience Growth
Internal Tooling

Algorithmic Safety Gates

Engineered LLM-powered moderation pipelines for internal creator communities. Balancing automated triage with human oversight.

System Health: Optimal
Human Effort
-60%
Triage Latency
0.4s

Philosophy

"Building for Scale without losing the Soul."

My background as an Android Engineer means I understand the "how." My tenure in Product means I understand the "why."

I believe the best platforms are those that disappear into the background—enabling human connection without getting in the way. I optimize for Joy per Transaction as much as DAU.

Off Screen

Open Water Swimmer
Crossing the Trans Tahoe Relay. Persistence through cold and chop.
Open water swimming
Analog Enthusiast
Bullet journaling and architectural photography. Tangible inputs for digital systems.
Analog photography
Life-long Student
Curating a second brain of psychology, system design, and history.
Lifelong learning